Shipping policy


Shipping Policy – Kritnaari

At Kritnaari, we carefully package every order to ensure your jewellery reaches you safely and beautifully.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Within India

  • Estimated delivery time: 3–7 business days, depending on your location.

  • Delivery timelines may vary during festivals, holidays, or due to courier service delays.

International Shipping

  • We proudly ship worldwide.

  • Estimated delivery time: 7–21 business days, depending on the destination country and customs clearance.

  • Customers are responsible for any customs duties, taxes, or import charges imposed by their country's authorities.

Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location and order value.

  • Promotional free shipping offers, if applicable, will be displayed during checkout.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email or message to monitor your shipment.

Delivery Delays

While we strive to deliver every order on time, unforeseen circumstances such as weather conditions, courier disruptions, customs clearance, or public holidays may cause delays. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. Kritnaari is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery (or expected delivery date) with your order number and photographs (if applicable). We will work with the courier partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.

Thank you for choosing Kritnaari. We appreciate your trust and look forward to bringing timeless ethnic elegance to your doorstep.