Privacy Policy

At KRITNAARI, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order with us.

📋 Information We Collect

When you shop with us, we may collect the following information:

Personal details: Name, email address, phone number, and delivery address
Payment information: Processed securely through Razorpay. We do not store your card or bank details.
Order information: Products purchased, order history, and preferences
Device & browsing data: IP address, browser type, and pages visited (via cookies)

🔒 How We Use Your Information

To process and fulfil your orders
To send order confirmations, shipping updates, and delivery notifications
To respond to your queries and provide customer support
To send promotional offers and newsletters (only if you have opted in)
To improve our website and shopping experience

🤝 Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Courier partners — to deliver your orders
Payment gateways — to process payments securely
Legal authorities — if required by law

🍪 Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though this may affect some features of the website.

🔐 Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure. All transactions are encrypted using SSL technology.

📬 Marketing Communications

If you have subscribed to our newsletter, you may receive promotional emails from us. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.